I would like to extend a big thank you to Mark and his team for expertly remediating a problem with our solar system. Mark and technician Rob were highly professional and attentive from the moment they arrived on site. Mark’s communication and personal involvement in detailed matters relating to the remediation were exemplary. Rob answered all of my questions with care and patience.
Your company recently completed the entire replacement of our home’s air conditioning system and I would like to congratulate you on the high standard of service provided. In particular Elise Hickey was of tremendous help liaising with insurance and is delightful to deal with. I also commend Jarrod for his always pleasant nature, politeness and diligent work over the years.
Congratulations what a great result… he boys have just left. It looks better than my visual thank you!
Phil and all his team were great. Phil’s attention to details was exemplary and everyone of your crew were polite, respectful and showed great care. (My old boy would say they were true tradesman)
I took lots of pics of the project and will send you it all documented next week but thought a quick congrats was in order.
We were extremely impresed with the great work your service team carried out.
Great Job Team Simmark with our solar power and Tesla battery install. saving $4k PA + the security of backup power whenever there’s a blackout. A fully professional team, prompt support and impressive result.
On another matter I feel you should know that you company is the most professional outfit that I have dealt with regarding the new inverter and I’ve contacted at least 6.
Thanks for the contact, service and inverter and have a great Christmas and New Year.
Everything was very professional from quote to completion of install. All the guys were very polite and extremely helpful. Please pass on my thanks.
I am very pleased to extend my appreciation of the friendly & professional assistance that was again provided to me whilst in your care of service.
Josh & Jake expertly delivered their respectful consideration for a tidy installation of my new split air-conditioning system with great efficiency. They were both very obliging to meet my preferences & I particularly noticed their attention to neatness & detail. Thank you.
I just wanted to drop you a quick note to say how impressed I am with the solar set up and battery running and mums place. She does not seem to be consuming and power and is very happy about that.
Just wanted to let you know that I am very happy with the installation of the air conditioners. Being an industrial electrician for almost 40 years I have seen many good and poor quality jobs and was very impressed by the professionalism and work of the installers.
I will definitely use and recommend Simmark again!
My organisaiton arranged for Simmark to install cabling for an office relocation at my Disability site in Miranda. Ben McMahon and Christian were the two technicians and were absolutely fantastic. They were punctual, professional and friendly. Ben explained everything to me in terms that I could understand and follow, I could not fault a thing. Would certainly recommend Simmark and these wonderful two employees.
Cathy and I are very happy with the installation on Tuesday led by Bo and his offsider Jacob. Bo was very professional and careful. He consulted at all stages. He was ably assisted by Jacob.
The electrical work done by Lincoln and Luke was also completed to a high standard. There was an issue with the smoke alarm which was resolved on Thurs to our complete satisfaction. Lincoln and Luke both went to considerable length to ensure we were happy which we were.
Thank You for my wonderful service, I was extremely impressed with Bo and the works he carried out on our aircon. I have no hesitation recommending your company to my friends.
I must say that we are delighted with out solar/battery system which continues to exceed our expectations.
I am absolutely dreadful at remembering names but also want to thank the girl from your office that made this happen – there was a hiccup with the appointment and she somehow organised for your serviceman to come out and he did a fantastic job. Really happy and we will use you again!
I highly recommend Simmark Shoalhaven. From my experience plumber James and electrician Henry (also David and Cameron) are professional helpful CAN DO men. They are polite, respectful, hardworking, trustworthy, experienced, dedicated and friendly. Thank you for your professional work and excellent customer service. I keep Simmark Shoalhaven in my high regards.
Highly recommend Matt and his team. They got me a quote to me ASAP and made it stress free, even got the emergency job done in the same day.
Can’t thank them enough.
Matt and the simmark crew from wollongong installed 3 air conditioners for me at a club I help manage. They were courteous, communicated well during all aspects of the job and were a hard working and professional crew. The finished job Is just what I wanted, thanks guys
Being on the market for a new air conditioning system for my home, I came across Simmark. I checked their credentials online and thought they were worth a go.
After getting quotes from quite a few other providers in Wollongong, I found the quote from Simmark to be quite competitive. A special mention at this stage to Matt from Simmark, who was very knowledgeable and forthcoming about the best system for me. I accepted their quote and had my new system installed within a matter of days, and I couldn’t be happier.
Their technician, Shane, who did the installation was the consummate professional and clearly passionate about his work. These guys are going to shake up the business community in Wollongong, and in a good way too.
Your boys , oops, sorry, men , were outstanding in both their workmanship, their manners, and their demeanour. It was just FIRST class.
You can tell them that I have authorised a pay increase.. ha, ha .
Anyway, thanks for your company’s prompt service & sending such outstanding workers.
Josh was courteous , well mannered and importantly was efficient in his work
Yesterday your team of six men installed three split air con units in our home. The job took all day and had its challenges.
With no exception, your employees were polite, considerate and professional. They took care to explain what was happening and to answer any questions we had. Their positive approach made the process very easy for us.
We extend our thanks to the six individuals and the outstanding team culture.
I contacted Simmark regarding a solar system having been let down by another supplier. It was like chalk and cheese. Upfront service was fast and professional and the work was carried out by many employees all of whom were the most respectful bunch you would wish to have at your home. Our new panels were great but the Tesla powerwall 11 is the bees knees!
I had the pleasure of having Josh & Jake install my air-conditioning system the last couple of days. Josh & Jake were friendly, polite and thoroughly professional. Both of them consulted me every step of the way which instilled confidence in the process as my job was not just a simple replacement of units. I couldn’t have asked for a better pair to install my air-conditioning and would be happy to recommend both Josh & Jake to anyone. Good luck guys and thank you for your hard work.
We have just had a solar system installed at our home by Simmark, I would have no hesitation in recommending this company in fact already have. From the initial contact, through quotation, installation to commissioning everyone of the staff were courteous, professional and willing to explain every step of the process. Thanks to all
I’m pleased to let you know that the solar panels and inverter have been installed at my home.
Not only did the Simmark installation crew turn up on time, they were most courteous, friendly and, as far as I could tell, very professional.
At this stage of things, I would be more than happy to be reference site for Simmark electrical work and solar panels.
Your men attended my address here at Exeter on Monday to install our solar panels as planned. I would just like to express how happy we were with the courteous and professional manner they went about their work. Thank you
As trying as the continuing disappointments were, I did appreciate that the steps taken along the way were the logical ones. In my work life my business enters into quite a few supplier relationships, and I’ve learnt over the years that the best way to find a good supplier is to look for one that is big enough to the capable but small enough to care.
Though the unusualness of me end-of-the-powerlines site posed some issues, Simmark did what a good supplier does, and kept at it until the customer was satisfied, even though there was no money outstanding by the end of the process.
Any mug can do the easy stuff, it’s when the going gets harder that the best operators shine.
I want to tell you how pleased I was yesterday to deal with the boys and observe how . professional they both were, nothing was a trouble to them and they even cleaned up their minor mess. This is very these days of tradesmen so please pass on my appreciation to then both and their Manager. I am more than happy with the new unit – it copes very well during operation and warmed my home more than expected last night.
I would like to pass on my thanks to the team for the efficient and helpful way everyone handled my enquiry and then installation. I would like to thank Reese & Matt in particular. They were friendly, thorough and very professional.
Just a brief note to let you know that you have a fine employee in Jonatan. He recently visited our property and provided us with knowledgeable air conditioning advice in a cheery and friendly manner. He is an impressive young man and a credit to your company.
So impressed with the guys from Simmark who fixed our faulty electrical cable. After 3 days without electricity, I could have hugged them for working so hard to get our power restored. Thankyou!!
We would like to thank you for your great service and professional workmanship by your employee James. He showed an excellent knowledge of the operation of our solar hot water system which had not operated since it was installed (by another company) and was operational within an hour.
James also located a leak in the LPG gas bottle manifold and rectified the problem.
Once again many thanks for the great service
Your technicians came out to the Southern Highlands to give a quote and then to fix my air-conditioner. Very professional and knowledgeable young men. On both occasions they were on time, friendly and able to explain the problem to me in layman’s terms. On top of this the office staff are great and the bill came in less than the quote! Couldn’t ask for more.
Simmark installed a solar setup for our property, a complex install with panels displaced from the house on the shed. Throughout the quotation phase they provided excellent advice appropriate to our situation, and during the install they were able to re-design the entire setup on the fly to achieve an install on the same day when issues popped up out of their control, and honouring the original quote for what ended up being a better system. If you want quality, excellent customer service and local support choose Simmark, they will certainly get my repeat business.
Couldn’t speak more highly of Matt, Rhys and the team from Simmark. Only 1 week out from xmas and needed a new ducted AC. They made it happen within the small time frame and were professional from start to finish. Great service!
Rhys and team are excellent to work with. Cannot recommend highly enough. Very pleased with my new 10kw system, it was installed in 1 day! Now I can sleep comfortably.